Marketing and Communications
Adapt to changing market conditions with Millennia’s preference driven marketing and member engagement tools.
Millennia’s analysis and communication functions make it easy to mine the value of your customer data, helping you identify new revenue opportunities and to build tailored promotions to target your services more effectively.
Build a comprehensive record of customer interactions, instantly accessible by management and staff.
Automatically builds facility usage and spend data directly from bookings and point of sales systems.
Ad-hoc and automated messaging created directly within the system and distributed digitally.
Manage prospective members through the recruitment process, identify and retain at-risk member relationships.
Schedule, assign and track sales and service follow ups through the built-in system calendar.
Intuitive query tools make it easy to identify and match service offerings to target customers.
"Millennia is now at the forefront of all the Club's processes. From our point of sale terminals, the events diary, and of course the management of the membership, Millennia is used to administrate it all."
Jack Birley, Secretary, Athenaeum Club, customer since 2015