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Sales Enquiries

Matthew Bowman



Marketing and Communications

Adapt to changing market conditions with Millennia’s preference driven marketing and member engagement tools.

​CRM & Member Management Highlights

Millennia’s analysis and communication functions make it easy to mine the value of your customer data, helping you identify new revenue opportunities and to build tailored promotions to target your services more effectively.

Know Your Customer

Build a comprehensive record of customer interactions, instantly accessible by management and staff.

Fully integrated

Automatically builds facility usage and spend data directly from bookings and point of sales systems.


Ad-hoc and automated messaging created directly within the system and distributed digitally.


Manage prospective members through the recruitment process, identify and retain at-risk member relationships.

Sales Management

Schedule, assign and track sales and service follow ups through the built-in system calendar.


Intuitive query tools make it easy to identify and match service offerings to target customers.

​Key features

  • Profiles database
  • Profile / spend reporting
  • Auto mail merging and emailing
  • Company and Agent database
  • Booking source and channel analysis
  • Client activity, ‘Very Important’ notebook
  • Voucher and merchandise sales option
  • Data Import / Export routines
  • Merging, unsubscribing and GDPR functions

​CRM screen examples

Profile maintenance

Database selection​

Voucher sales order

Athenaeum Club, customer since 2015 logo

"Millennia is now at the forefront of all the Club's processes. From our point of sale terminals, the events diary, and of course the management of the membership, Millennia is used to administrate it all."

Jack Birley, Secretary, Athenaeum Club, customer since 2015